Terms and Conditions

**1. Introduction**
Welcome to the North East Ear Clinic website. These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these terms and conditions. Do not continue to use this website if you do not agree to all of the terms and conditions stated on this page.

**2. Scope of Services**
North East Ear Clinic provides the following services:
– Ear Wax Removal
– Hearing Tests and Hearing Aids
– Ear Protection

These services are offered to provide specialized care tailored to individual hearing needs, utilizing state-of-the-art equipment and techniques.

**3. User Obligations**
Users must ensure that:
– The information provided to us through our website is true, accurate, current, and complete.
– All engagements facilitated through the website are in accordance with existing laws and regulations.
– Users refrain from using our website or its content for any marketing purposes without our express written consent.

**4. Limitation of Liability**
North East Ear Clinic and its directors, officers, employees, or agents will not be liable for any actions taken based on the information provided on this website, nor for any direct, indirect, consequential, or incidental damages arising out of or in any way connected to our services.

**5. Intellectual Property**
Content found on or through this website, including text, logos, images, and all other intellectual property, is the property of North East Ear Clinic. It may not be redistributed, copied, republished, or reproduced without the prior written consent of North East Ear Clinic.

**6. Complaints**
We are committed to resolving any complaints about our service or any matter concerning our website. Should you wish to raise a complaint, please contact us at:
– Email: nickgray@nowax.pro
– Phone: 0191 4661397 / 07502 080259

**7. Governing Law**
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom and any dispute or claim that arises out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

**Last Updated**: 2026-04