Hear better. Live louder.

Professional ear wax removal, hearing tests, hearing aids and bespoke ear protection — at our Jarrow clinic or in the comfort of your own home, anywhere across the North East.

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Flexible Appointments
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Expert care, tailored to your ears

From wax removal to hearing aids to bespoke ear protection
— everything you need in one trusted clinic.

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Ear Wax Removal

Safe, comfortable microsuction, low-pressure irrigation and manual removal — performed by a qualified audiologist using specialist microscope optics.

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Hearing Tests & Hearing Aids

Thorough hearing evaluations and a wide selection of modern, discrete hearing aids from top manufacturers — including the latest Oticon Zeal in-ear models.

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Custom Ear Protection

In partnership with Ultimate Ear, bespoke moulded plugs for sleep, industry, music, motorcycling, shooting, swimming and in-ear monitors.

Compassionate, expert ear care across the North East

At North East Ear Clinic we believe everyone deserves to hear their best. Led by a fully qualified audiologist registered with the HCPC, we provide safe, modern and pain-free care — from microsuction wax removal to comprehensive hearing assessments and bespoke ear protection.

 

Whether you visit our clinic in Jarrow or prefer a home appointment, our goal is the same: thorough, personalised care designed to improve your quality of life.

Blocked ears? Hearing not what it was?

Book an appointment at our Jarrow clinic — or arrange a home visit anywhere across Newcastle, Northumberland, Durham and the wider North East.

Need to be seen soon?

Contact North East Ear Clinic

Send a message, call or email us. We aim to offer earwax removal, hearing test/hearing aid or ear protection appointments within 3 working days.

North East Ear Clinic Hours

Clervaux Exchange, Clervaux Terrace,
Jarrow NE32 5UP, UK

  • Mon10:00 – 12:30
  • TueClosed
  • WedClosed
  • Thu15:30 – 19:30
  • Fri10:00 – 14:30
  • SatBy Appointment
  • SunBy Appointment

Home Visit Hours

Available around Newcastle upon Tyne and across the North East of England.

  • Mon14:15 – 19:15
  • Tue17:00 – 19:30
  • Wed10:00 – 18:45
  • Thu10:00 – 13:45
  • FriClosed
  • SatBy Appointment
  • SunBy Appointment
Weekend and later evening appointments may be available by arrangement but will incur an out-of-hours surcharge.

Clinic and Home Visit Appointments Available

We provide appointments in your home around Newcastle upon Tyne and anywhere in the North East of England, or from our clinic in Jarrow.

What Our Clients Say

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 51 reviews
Posted on Google Google
Norma Fowles profile picture
Norma Fowles
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Just been tonight 23rd October to get wax removed from both ears very good experience nick was great explaining everything he was going to do no pain & now wax free I can hear again would definitely recommend
Posted on Google Google
H W profile picture
H W
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nick was brilliant, put me at ease and was very patient with a nervous me! Thanks again!
Posted on Google Google
Glenn Asher-Gordon profile picture
Glenn Asher-Gordon
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Wonderful experience with North East Ear Clinic. I was very nervous about the procedure but Nick took the time to explain the process to me clearly and calmly, which reassured me greatly. The procedure was over in no time and was completely painless. I'm now wax-free, worry free and can finally relax again. Can't recommend highly enough. Thank you Nick!
Posted on Google Google
Jordan Miller profile picture
Jordan Miller
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Booked in due to having a blocked ear, Philip examined the ear and showed the blockage using the endoscopic camera, then explained the procedure or removing the wax. Can hear crystal clear now and couldn't be more satisfied with the experience.
Posted on Google Google
Lauren Freeman profile picture
Lauren Freeman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely outstanding Service! Booked last night, online, after prolonged difficultly with one of my ears and was seen today, less than 12hrs from booking. Phillip was meticulous and super knowledgeable and sorted the issue within seconds. The clinic is easy to find, parking is ample and the clinic itself is clean and modern. So, so worth it for the amount of relief the treatment has offered me. I just wish I'd booked sooner. Lovely to chat with someone as knowledgable and enthusasustic about their field of expertise, and to learn some interesting information regards how my ears work. Will definitely be a return customer. If you work in the music industry or in areas of high noise or amplified sound - a visit to Phillip is a great investement in your long term ear health and I can not recommend it enough. Thank you so, so much.
Posted on Google Google
Fran Brock profile picture
Fran Brock
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lovely person who helped me out for a good price and at short notice. The online booking system is very straightforward and simple to use.
Posted on Google Google
Jessica Hall profile picture
Jessica Hall
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
North East Ear Clinic, Philip service was absolutely fantastic, quicker online booking service, next day appointments, 100% recommend, excellent service, professional!
Posted on Google Google
tenerife fun official mr H profile picture
tenerife fun official mr H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
50 quod for one ear still can't hear much still ringing in ear still loads wax coming out really not a complaining person but 1 star is all could mange definitely wouldn't recommend
Posted on Google Google
Corina Tomescu profile picture
Corina Tomescu
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend!!

Answering Your Questions

What Is Ear Wax?
Ear wax is not a sign of poor hygiene. It is a completely natural substance that is produced by all of us from glands in our ear canals. It helps to lubricate and protect the ear canal.

A small amount of wax is normal and maintains the health of the ear canal but in some cases, the ear wax can build up and form a blockage or plug which needs to be removed by a professional.

Everybody produces ear wax however some people produce more wax than their ears can get rid of naturally. Causes of ear wax include:

  • Wearing hearing aids, ear plugs or ear bud headphones.
  • Having narrow or hairy ear canals.
  • Exposure to moisture. Wax can absorb water and expand.
  • Age – very dry and hard wax is common as we age.
  • Commonly it is when people try to clean their ears, using things like cotton buds, a finger, or other objects, that earwax can is actually pushed further into the ear – where it can build up and become impacted. 

Micro-Suction

Micro suction is the most modern, advanced, safest, and pain-free form of ear wax removal. It is carried out with a specialist pump  that gently sucks the earwax out of the ear. The procedure is undertaken using special microscope glasses. This allows the professional to clearly see exactly what they are doing making it the safest and most comfortable method of earwax removal. No liquids are used during the procedure which significantly reduces the risk of damage to the eardrum and infection. 

Unlike ear syringing and ear irrigation, micro suction wax removal can be performed in people who have a perforated eardrum or grommet, mastoid cavity or cleft palate.

 

Low Pressure Irrigation (Ear Syringing)

Low-pressure irrigation is often used if there is deep lying wax that cannot be removed by other methods. The procedure is undertaken with either a manual or electronic spray type ear wash. The stream is aimed at the walls of the ear canal avoiding the ear drum. 

Please note: not everyone is suitable for earwax removal by irrigation. Ear irrigation is not appropriate if you: 

  • have had any ear surgery or had a middle ear infection (otitis media) in the past six weeks. 
  • have a perforated eardrum
  • have a discharge of mucus from your ear or have had an ear infection in the preceding two months. 
  • have recurring or persistent infections of the ear canal. 

Manual removal

Manual removal of earwax is also effective using special miniature instruments and a microscope to magnify the ear canal.

A blocked ear can cause discomfort and make it difficult to hear. Most people get a “blocked up” sensation or a feeling of “fullness”. Other symptoms may be experienced:

  • Muffled hearing
  • Tinnitus – a ringing or buzzing in the ears.
  • Infection.
  • Earache.
  • Very itchy or irritated ear canal.
  • Light-headedness, dizziness or vertigo.
  • A tickly cough.
  • If you wear hearing aids you may experience whistling (feedback) from your aids.

We can tell whether you have a blocked ear by looking in your ears with an instrument called an otoscope. If a build-up of ear wax, debris or a foreign body is blocking your ear causing any of these symptoms we would normally recommend having it removed by a professional.

Once the earwax is removed, these symptoms usually improve. 

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